Cancellation policy
Information on the statutory right of withdrawal for contracts with consumers. Version: 2026-09-26.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the contract was concluded.
Exercising the right of withdrawal
To exercise your right of withdrawal, you must inform us, Marvin Leonhardt, Ludwig-Ramge-Strasse 24, 65428 Ruesselsheim, Germany, email: support@marvinmc.net, by a clear statement of your decision to withdraw from this contract. You may use the model form below, but it is not mandatory.
The permanently accessible electronic function Withdraw from a contract is also available on this website. Receipt is confirmed on a durable medium after submission.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal. We will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise.
If you requested that the service begin during the withdrawal period, you must pay an appropriate amount corresponding to the proportion of services already provided up to the time you notify us of the withdrawal.
Starting the service before the period ends
Server provisioning or a comparable hosting service may begin before the withdrawal period ends at your explicit request. For a service performed in full, the right of withdrawal expires if you have expressly consented beforehand and confirmed that you lose your right of withdrawal once the contract has been fully performed.
Model withdrawal form
(If you wish to withdraw from the contract, please complete and return this form.)
To Marvin Leonhardt, Ludwig-Ramge-Strasse 24, 65428 Ruesselsheim, Germany, email: support@marvinmc.net:
I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*) / provision of the following service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.